Unable to Install NI Software through NI Package Manager

Updated Jul 30, 2019

Reported In

Software

  • Package Manager

Issue Details

I need to install NI Software, such as LabVIEW NXG, through NI Package Manager. I was able to download and install NI Package Manager from NI's website. However when I try to install the software, I get the error:

There was a problem executing your request.
Exception has been thrown by the target of an invocation.
Please check your Internet connection and try again.

I know that I am connected to the internet, but something seems to be blocking my access to the software.

Solution

The issue described above can have different causes:
  • Your antivirus software threat protection feature could accidentally intervene. Disable this functionality and test using NI Package Manager again.
  • Using a wireless connection with Federal Information Processing Standard (FIPS) enabled can lead to the issue described above. If so, you must disable FIPS to use NI Package Manager.
    To change FIPS mode only for a specific network you are connected to, perform the following steps:
    1. Open Windows' Control Panel.
    2. Navigte to Network and Internet » View network status and tasks.
    3. Click Change adapter settings.
    4. Right-click the wireless network you want to change the FIPS mode for and click Status.
    5. Click Wireless Properties.
    6. Go to the Security tab.
    7. Click Advanced settings.
    8. Toggle the option Enable Federal Information Processing Standards (FIPS) compliance for this network.
    9. Close all open dialog windows confirming the changes if asked for.

Additional Information

NI recommends contacting your IT department before disabling FIPS.

FIPS is a security implementation that is designed for certifying cryptographic algorithms. It meets the requirements used by the US federal government.

FIPS can also cause some programs, like DAQExpress, to not run if installed. 

It is possible to generally turn off FIPS as well, instructions for doing so can be found on this external page: How do I turn off FIPS in Windows 7 Home Premium - Microsoft Community

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