Transfer an NI Software License to Another User

Updated Mar 12, 2019

Reported In

Software

  • LabVIEW
  • TestStand
  • VeriStand
  • LabWindows/CVI

Issue Details

  • How do I transfer a license for NI software (LabVIEW, TestStand, VeriStand, etc.) to another user? 
  • How do I change the company ownership information for my NI licenses?  For example, my company was recently acquired or divested.

Solution

License transfer requests are handled via email depending on the type of license you have.
 
  • Single Seat Licenses: customer.updates@ni.com
  • VLM or Multi-Seat Licenses: agreements@ni.com

If you need to transfer a license to another user within the same company and you have both users NI logins, you can transfer the license through your account. Otherwise, you can send an email to the corresponding address with the following information:
 
  • Serial Number (only for Single Seat Licenses).
  • New end user full name.
  • New end user email address.
  • New end user phone number.

If you need to transfer a license from an employee who is no longer with the same company, complete the License Transfer form and send it to the corresponding address.

Once you have submitted the License Transfer request, National Instruments will contact you to confirm the transfer. Please allow a few business days for the transfer request to be completed.

Additional Information

  • Please be aware that you are giving your rights to use the licensed software to the party listed on the License Transfer form. A license can be transferred as many times as you like during the lifetime of the license.
  • If you are unsure what type of license you or your company has, please contact NI Support for further assistance.

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