CMS-9036 Run-Up Exits Early on NI InsightCM™ 2.0

Updated May 3, 2018

Reported In

Hardware

  • cRIO-9036

Software

  • NI InsightCM 2.0

Issue Details

I have a CMS-9036 with NI InsightCM™ 2.0. When it goes into the run-up state, it exits before the run-up state Exit Condition is met. Why is this happening, and how do I fix it?

Solution

This is most likely due to the device running out of memory during the run-up, which will cause the cRIO to reboot. Once it boots back up, it will return to the default state, effectively exiting the run-up. In order to prevent this,
monitor the device health during the run-up.
  • If you confirm that memory is at fault, lower your device's sample rate. This setting is under Device»Edit»Device Properties»Sample Rate.
  • If not, upgrading the NI InsightCM™ server may help, as newer versions address performance issues like this.

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