What Are the Hardware Policies for My NI Product?

Updated Jul 30, 2024

Reported In

Hardware

  • Multifunction I/O Device
  • Digital I/O Device
  • Analog Output Device
  • PXI Digital Multimeter
  • Digital Multimeter Device

Issue Details

When trying to purchase some NI hardware from your Shop Page, I have seen products that include information about the Life Cycle Status. For instance, when trying to purchase a PXIe-8821 controller, I can see the following:
Screenshot_1.png
  • What is the meaning of each possible Life Cycle Status?
  • Can I safely assume that if no information is displayed there, my product will be available for the following 5~10 years?

Solution

Technology evolution, market demand, and component obsolescence dictate the lifecycle of a given NI hardware product. NI uses several internal processes to track these factors and manage the lifecycle of NI hardware products. All the information regarding the meaning of each hardware status that NI defines can be found in the Hardware Product Lifecycle Policies documentation. 

Unless the hardware product shop page does not say otherwise, you can safely assume that the product is in the Active phase of its life cycle. If you would like to get any additional information regarding the expected times for each of the product phases (i.e. when the Last Time to Buy - LTB is expected) NI recommends contacting NI Support. NI will be able to provide estimated times for each phase according to the current plans for each product.

Additional Information

Refer to Software Product Life Cycle Policies for more information regarding the different phases of support for NI software.