My USB-232/4 Is Not Recognized By My Computer

Updated Jan 26, 2018

Reported In

Hardware

  • USB-232/2

Issue Details

After updating my laptop, I can no longer see my NI USB-232/4 in NI MAX. The device shows up in the Windows Control Panel as 'NI USB Initialization' and there is a yellow triangle warning sign next to it.

Solution

The issue can often be resolved simply updating to the newest version of NI Serial. This is the driver that allows your computer to communicate with the device.

The latest version of NI Serial can be found here.

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