Why Is My USB-6009 Missing the Case?

Updated May 3, 2018

Reported In

Hardware

  • USB-6009
  • USB-6008

Issue Details

I ordered a USB-6009 and was expecting the device to be in a case and have two connectors on the side. Instead, I received a device that has no case (just the bare circuit board) with one connector on top of the board. What is this device, and why is it missing the casing?

Solution

The device is the USB-6009 OEM device, which is the board-only kit, instead of the USB-6009, which has casing. If you recently ordered this device and believe you received the incorrect model, please contact National Instruments.

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