Matching Service ID Not Found in Volume Licensing Center (VLC)

Updated Aug 1, 2019

Reported In


  • Volume Licensing Center (VLC)

Issue Details

When I try to introduce my Service ID in Volume Licensing Center (VLC) I get the following error: "A matching Service ID could not be found. Try again or contact National Instruments if you believe there is an error". However, I have confirmed my Service ID is correct and I use it to get license files. What is happening?


If you have a Service ID from an Academic Site License (ASL) you will be unable to access to the Volume Licensing Center (VLC). If you want to modify your agreement setup or have a new license file generated, please contact


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