Installers and executables are only guaranteed to work on the operating system they are built on. For example, a Windows 10 installer or executable may not work as expected on a different Windows version (e.g. Windows XP, Windows 8, or Windows 7). Also, if you are using .NET framework to develop your code, make sure you are using the same versions of .NET in your Development PC and your Deployment PC. If needed, you can force LabVIEW to use a particular .NET version
- Rebuild the executable/installer on a computer that matches the OS version and bitness of the requested deployment machine.
- Set up a virtual machine that matches the OS version and bitness of the machine used to build the executable or installer.
- Run the application using Windows compatibility mode. This is not known to be a reliable solution. You will have to look up the steps for running compatibility mode for your specific Windows version as the steps are different for different versions of Windows.
- If the runtime is missing after the installer runs, you may need to install the runtime engine separately when installing to different OS versions.