Why Can't I See My Ethernet cDAQ Chassis in DAQExpress?

Updated Jan 4, 2019

Reported In

Hardware

  • cDAQ-9171
  • cDAQ-9174
  • cDAQ-9178
  • cDAQ-9179
  • cDAQ-9184
  • cDAQ-9181
  • cDAQ-9188
  • cDAQ-9189
  • cDAQ-9172

Software

  • DAQExpress 1.0
  • DAQExpress
  • DAQExpress 3.0
  • DAQExpress 2.1
  • DAQExpress 2.0

Issue Details

The chassis is recognized in NI MAX, however, I can't select it as an option in DAQExpress. The modules in my chassis are supported in the DAQExpress readme. Why can't I use it?

Solution

DAQExpress currently only supports USB C series chassis:
  • cDAQ-9171
  • cDAQ-9174
  • cDAQ-9178
  • cDAQ-9179

Additional Information

Additionally, switches, NI ELVIS II, SensorDAQ, PXI DAQ, SCXI chassis and modules, and Legacy USB cDAQ are not supported by DAQExpress.
Please reference the Supported Hardware  to ensure that your device is supported by DAQExpress.

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