Solution
This error can happen due to multiple causes mostly related to the NI Network Discovery and NI mDNS Responder Services, the potential causes and the recommended troubleshooting steps are detailed below:
- NI Services required by NI software may not be running, to verify this:
- Go to Start»Control Panel»Administrative Tools»Services.
- Check that the following services are running:
- NI Network Discovery
- NI mDNS Responder Service
- If these services are stopped, right-click on the service and click Start.
- If these services are running, right-click on the service and click Stop and then restart the services.
- Launch the NI software that was causing the issue again to see if the hang is resolved.
Note: Admin privileges are required to stop and start these services.
Note: To repair the installation, you will need the installation media. You can use the original USB or DVD installer you received when you purchased the software or you can download the installer from www.ni.com/downloads.
- If you are using and AMD CPU, this issue is already known on other of our products that won't load, it can be solved on Ryzen CPU by setting this environment variable :
MKL_DEBUG_CPU_TYPE = 4