Error Code 2147220323 "Unhandled Error Detected" LabVIEW RIO Evaluation Kit

Updated Sep 19, 2019

Reported In


  • sbRIO-9636


  • NI-RIO

Issue Details

I am setting up my LabVIEW RIO evaluation kit. I receive Error: 2147220323 "Unhandled Error Detected when using the Evaluation Setup Utility. In NI MAX I see the device and the status says Safe Mode (No software installed). How do I overcome this error?


The LabVIEW RIO Evaluation Kit doesn't ship with software installed. If you haven't installed LabVIEW Real-Time on the RIO, then install the version of LabVIEW RT that matches your development environment. 

First enter NI MAX and located the device under Remote Systems. Next, left-click on the device and then select Log In at the top of NI MAX. Log in using the default username of admin and leave the password field blank. Finally, under the device in NI MAX right-click on software and select Add/Remove Software. The wizard should allow you to select the software which is appropriate for your setup.

Additional Information

For more information about installing software on RT Targets, see White Paper: Install Software on Your CompactRIO Controller.