Licenses Appear Greyed Out in License Manager When Using FlexNet Server

Updated Jan 11, 2019

Reported In

Software

  • NI License Manager

Other

  • FlexNet Publisher (formerly known as FLEXlm)

Issue Details

I am using NI License Manager to connect to a server hosted on FlexNet Publisher. I can use software like LabVIEW and can see that I am connected to the server, but the licenses all appear grayed out. 

Solution

This is a known issue with NI License Manager 3.7 and later when connecting to a FlexNet server. It should not affect usage of the licenses, only appearance. Users should still be able to check out and use licenses assigned to them. The issue has been addressed by CAR 681007 and you can check the bug fixes and known issues documents in future releases of NI License Manager to find out when the bug is fixed.

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