The USB-GPIB-HS cable is most likely being associated with an incorrect driver by Windows. The correct National Instruments driver will need to be associated with the device for it to work properly.
Before attempting the next steps, make sure your computer has installed the latest NI-488.2 driver that's compatible with your operating system. You will need to restart your computer after installing this software so the changes can be applied to the Windows operating system. You can check for your installed NI software in NI Measurement & Automation Explorer (MAX)»My System»Software.
Complete the following steps to verify which driver Windows is using for the device:
If the device driver associated with the device is not the NI-488.2 driver, complete the following steps to select the correct driver:
Refer to the Readme file of the NI-488.2 driver to know more about operating system compatibility.
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