Solution
1. The user is not logged into the device.
When attempting to access the Remote File Browser without first logging in, the user will see the following error: An error has occurred. Please check that you are logged in, have file system permissions, and that the WebDAV server module is installed.
- Verify that you have logged into your device.
2. The user doesn't have authorization to access the device.
If you open a session with the user name Admin and leave the password blank you cannot view the Remote File Browser. Admin with a blank password is the default username and password. You will need to create a non-blank password and login to the device.
The user will see the following error otherwise: The Remote File Browser requires users to have a non-blank password. Please change your password on the Security Configuration Page.
- Log-in to the real-time target using either the default username and password or the specified user-configured login and navigate to the Security Configuration Page.
3. The WebDAV server module is not installed.
WebDAV support is enabled by default on NI Linux Real-Time targets. For non-Linux Real-Time targets, you may refer to this Using WebDAV to Transfer Files to Your Real-Time Target
- After opening a session, you can add a directory to your cRIO:
4. Further Troubleshooting:
If the above steps are all complete and you still cannot access the File Browser, try the following:
- Copy the URL of the Web Configuration in the network browser.
- Close out of the network browser.
- Relaunch the network browser by right-clicking the icon and selecting "Run As Administrator..."
- Paste the URL into the network browser and access the Web Configuration.