Cannot Detect NI GPIB-USB-HS Device in NI-MAX

Updated May 21, 2021

Reported In

Hardware

  • GPIB-USB
  • GPIB-USB-HS
  • GPIB-USB-HS+

Software

  • Measurement & Automation Explorer (MAX)

Driver

  • NI-488.2

Operating System

  • Windows

Issue Details

When I expand Devices and Interfaces in NI Measurement and Automation Explorer (NI-MAX), my NI GPIB-USB-HS(+) device is missing, does not appear, or is not recognized in the list.

 

Solution

  • Make sure you have the latest compatible NI-488.2 driver version installed.

Note: Make sure the full version of the NI-488.2 driver is installed, not just the Run-Time version.