Error 0xBFF69031: The system did not receive a test packet from the camera. The packet size may be too large for the network configuration or a firewall may be enabled.
Vision Acquisition Software February 2015 or later (IMAQdx 14.5 or later)
The system cannot acquire images. This is likely due to one of the following reasons:1. The packet size may be too large for the network setup.- Enable Jumbo Frames for the network adapter in use and confirm any other network hardware used supports Jumbo Frames.- If Jumbo Frames cannot be enabled or is unsupported, decrease the Packet Size attribute to be 1500 bytes. Note this increases processing overhead and potentially reduces maximum frame rate.
2. A firewall may be blocking the network traffic from the camera- Ensure the Firewall Traversal attribute is Enabled.- Check if the firewall can be disabled on the network interface in use.
Collaborate with other users in our discussion forums
A valid service agreement may be required, and support options vary by country.