NI-IMAQdx Error: 0xBFF69012 Attribute Value Is Out of Range in NI MAX

Issue Details

I am connecting a camera in NI Measurement & Automation Explorer (MAX), that uses the NI-IMAQdx driver. The device is correctly detected, but when I try to capture images, I see one of the following errors:
 

Error 0xBFF69012 (or Error -1074360302) Attribute value is out of range

 

Solution

This error may occur if a camera attribute is not within the specified range or if the XML file that contains the attributes and properties of the acquisition device is out of date. To resolve this issue, review the information below:

• Check that the values of the Attribute Name (specified in the error message) are within range. For example, in the picture above ensure DestinationMulticastAddress is within 0-255 where the attribute value is an IP Address X.X.X.X.  Please note that the driver will display the first attribute that is out of range, you may see this again for other attributes after resolving the first.
• If this is your first time connecting the GigE or USB3 Vision camera, the error may be related to the device's firmware being outdated. To update the camera firmware, contact the manufacturer of the camera or visit their respective support site. Many camera manufacturers will provide a tool to update the firmware to the camera. 

  After the firmware on the camera has been successfully updated, it is important to disconnect the camera and delete all the references on the system to the older XML file. 
  
  To delete the references, perform the following steps:

  • Windows 11/Windows 10/Windows 7
    1. Navigate to the following directory: 
       <Root>:\Users\Public\Documents\National Instruments\NI-IMAQdx\Data
    2. In the Data folder delete the .iid corresponding to your camera 
    3. Navigate to the XML folder and delete all the .xml files corresponding to the camera.
    4. With all the references removed you may reconnect the camera. It will now download the updated XML file.
  • Windows 2000/XP
    1. Navigate to the following directory: 
       <Root>:\Documents and Settings\All Users\Documents\National Instruments\NI-IMAQdx\Data
    2. In the Data folder delete the .iid corresponding to your camera 
    3. Navigate to the XML folder and delete all the .xml files corresponding to the camera.
    4. With all the references removed you may reconnect the camera. It will now download the updated XML file.

If the camera manufacturer cannot provide an updated firmware at this time, try configuring and interacting with the camera directly from LabVIEW. For this purpose, you can use the Advanced Functionality with Attributes.vi LabVIEW shipping example, which can be found in the NI Example Finder under Hardware Input and Ouput >> Vision Acquisition >> NI-IMAQdx >> Camera Attributes.  

• If using a Virtual Machine when receiving this error, try using it on a computer and see if the behavior is resolved, as we cannot confirm that hardware will work correctly through a Virtual Machine.
• Set the AcquisitionAttributes::AdvancedGenicam::IgnoreCameraValidationErrors attribute to "true" to ignore this error, by directly editing the camera's NI-IMAQ Camera Description (ICD) File located in C:\Users\Public\Documents\National Instruments\NI-IMAQdx\Data or C:\Documents and Settings\All Users\Documents\National Instruments\NI-IMAQdx\Data depending on the version of Windows you are using.  Note: Be aware that ignoring these errors may pose a risk.

Additional Information

In the event that the problem persists, use the Camera Compatibility Test software provided by NI as described in Camera Validator Compatibility Test for IEEE-1394 and GigE Cameras with NI-IMAQdx to confirm compatibility with NI-IMAQdx.