Error: 0xBFF69012 Attribute Value Is out of Range When Connecting to a GigE Camera

Updated Oct 15, 2018

Reported In

Driver

  • NI-IMAQdx
  • Vision Acquisition Software

Issue Details

I am connecting to a GigE camera in MAX, the camera is detected, but when I select it I see the following error:
 
Error 0xBFF69012 Attribute value is out of range
 

How do I successfully connect to my camera?

Solution

When a new GigE camera is detected, an XML file containing the attributes and properties is downloaded from the camera to the IMAQdx camera directory on the computer. If this is your first time connecting the GigE camera and you receive the error “Attribute Value is Out of Range”, in many cases the file on the camera itself may be out of date. In this event the camera will need to have its firmware updated. 

To update the camera firmware, contact the manufacturer of the camera or visit their respective support site. Many camera manufacturers will provide a tool to update the firmware to the camera.

After the firmware on the GigE camera has been successfully updated, it’s important to disconnect the camera and delete all the references on the system to the older XML file. 

To delete the references perform the following steps:
  • Windows 7
    1. Navigate to the following directory: 
      <Root>:\Users\Public\Documents\National Instruments\NI-IMAQdx\Data
    2. In the Data folder delete the .iid corresponding to your camera 
    3. Navigate to the XML folder and delete all the .xml files corresponding to the camera.
    4. With all the references removed you may reconnect the camera. It will now download the updated XML file.
  • Windows 2000/XP
    1. Navigate to the following directory: 
      <Root>:\Documents and Settings\All Users\Documents\National Instruments\NI-IMAQdx\Data
    2. In the Data folder delete the .iid corresponding to your camera 
    3. Navigate to the XML folder and delete all the .xml files corresponding to the camera.
    4. With all the references removed you may reconnect the camera. It will now download the updated XML file.
In the event that the problem persists, use the Camera Compatibility Test software provided by National Instruments as described in Compatibility Test for IEEE -1394 and GigE Cameras with NI-IMAQdx to confirm compatibility with IMAQdx.

Or you can ignore this error by changing the value of following attribute to "true".
AcquisitionAttributes::AdvancedGenicam::IgnoreCameraValidationErrors

Please note that you may have a risk by ignoring the errors.

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