Install Hardware Support Prompt When Installing LabVIEW

Updated Nov 7, 2018

Reported In

Software

  • LabVIEW

Driver

  • NI-DAQmx
  • NI-488.2
  • NI-Serial
  • NI-VISA

Issue Details

When I try to install LabVIEW I receive a dialog message during installation saying, You must install the appropriate device drivers in order to add support for your hardware in LabVIEW. There is also a message saying, The specified folder does not contain the correct volume. What does this mean? I want to make sure I install my drivers correctly, since I will be using hardware in the future, but I am not sure if it will mess something up if I decline support for now.

Solution

This message appears when the software you are attempting to install or one of its associated components is already installed on the computer. You may click Decline Support and proceed with your installation as normal. The software installation will skip installing drivers and continue installing, and you can install the drivers at a later time. 

Additional Information

If, in the future, you find you are missing certain device drivers, they can be downloaded from our website.

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