Error While Installing NI Software on the Windows Server 2008 R2

Updated Jan 25, 2018

Issue Details

When installing NI software products on the Windows Server 2008 Operating System, I'm prompted to enter a serial number. Then, the installation wizard contacts NI to verify the products that the serial number is valid for.  A few Next>> clicks later, I get the following error message: 

Solution

This error means you cannot access your User Profile which means NI software products cannot be registered. This happens because the NI software installer can't reach ni.com. This can be caused due to the high IE security settings on the Windows Server 2008 R2 OS.

You can click the Next>> button on the error dialog box to continue with the activation and the installation process. The NI software product will install and activate without any issues.

You can go to ni.com/myproducts to register the NI software product under the SN used in the installation process. This is not a necessary step to use the full functionality of the NI software product.

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