Remote Front Panels, NI Network Browser, or the Web Interface (WIF) Do Not Work in My Browser

Updated Oct 8, 2018

Reported In

Software

  • LabVIEW Full

Issue Details

When I try to access my remote front panels from Google Chrome, I see the following message:
 

When I try to access Remote Front Panels in Mozilla Firefox, I see the following behavior:
 

When I try to access the NI Network Browser or the Web Interface (WIF) from Google Chrome or Mozilla Firefox, I see the following message:
Why are these features not working properly, and what can I do to resolve this problem?
 

Solution

These web technologies rely on a browser plugin mechanism called Netscape Plugin Application Programming Interface (NPAPI). To enhance browser security, NPAPI was deprecated from Google Chrome beginning in version 42 and from Mozilla Firefox beginning in version 52.

You can check your Google Chrome version by clicking the Customize and control Google Chromebutton and selecting Help and about » About Google Chrome .


You can check your Mozilla Firefox version by clicking the Open menu  button and selecting the Open Help Menu button followed by the About Firefox menu item
 

Google Chrome version 42 and later, Mozilla Firefox 52 and later, and Microsoft Edge are not supported browsers for these older National Instruments web technologies. National Instruments highly recommends that customers use the supported browser (Internet Explorer). 

Newer web technologies such as the LabVIEW NXG Web Module and SystemLink support the latest versions of Chrome, Firefox, Safari, and Edge. For more detail, see the readmes for those products.
 

Additional Information

Additionally, NPAPI plugins may continue to work in the Mozilla Firefox Extended Support Release for some time after the release of Mozilla Firefox version 52. If you are running into an issue with missing plug-ins with older versions of Firefox, you can restore these plug-ins

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