NI Software Not Appearing in Uninstall a Program

Updated Jul 3, 2024

Reported In

Software

  • Package Manager

Operating System

  • Windows

Issue Details

I want to modify, repair or uninstall my NI software but the NI Software category does not appear in the Window's Uninstall a program list. When I navigate to Control Panel >> Programs >> Uninstall a program,  I do not see NI Software. 

                                                       Programs and Features

Solution

To fix this issue, perform the following steps:
  1. Browse to Program Files (x86)\National Instruments\Shared\NIUninstaller
  2. Run InstallValidator.exe
  3. Press OK on the following dialog:
  1. Once the process is complete Run the InstallValidator.exe again to confirm, you should receive the following dialog:
Install Validator

If the NI Uninstaller directory is missing, you can copy it from another machine with LabVIEW to your computer. This will give you access to InstallValidator.exe.

Additional Information

The issue may occur if you:
  1. Install third-party software that includes NI software components
  2. Install NI Software with a setup.exe version earlier than 2.4.1
  3. Remove InstallerValidator.exe from HKEY_LOCL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
  4. Use anti-spyware software that blocks HKEY_LOCL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
  5. Remove registry keys from HKEY_LOCL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\

Related Links

Uninstall NI Software or Drivers Using Package Manager

Other Support Options

Ask the NI Community

Collaborate with other users in our discussion forums



Request Support from an Engineer

A valid service agreement or active software subscription may be required, and support options vary by country.

Tariff Impact Update Learn more

Was this information helpful?

Yes

No