My PCI/PCIe Device Is Showing Up as a PCI/PCIe Simple Communications Controller

Updated May 24, 2018

Reported In

Hardware

  • PCI-8432/4

Software

  • Measurement & Automation Explorer (MAX)

Driver

  • NI-DAQmx
  • NI-488.2
  • NI-Serial

Issue Details

The Found New Hardware Wizard cannot find the driver for the PCI Simple Communications Controller. What is the PCI Simple Communications Controller and where is the driver?


PCI Simple Communications Controller as shown in Device Manager.

Solution

You are most likely receiving this error because you have not installed the driver for your PCI/PCIe device.

If your device is a National Instruments product, you should be able to download the appropriate driver from our Drivers page.

If the device is from another vendor, you should contact that vendor if you require assistance in finding and installing the appropriate driver. You can determine the vendor of your device using the following steps:
  1. Right-click on the entry in Device Manager and select Properties.
  2. In the Details tab, there should be an entry such as PCI\VEN_1093&DEV_70B8&… This indicates the Vendor (VEN) and Device ID (DEV) of your PCI device. In the above example, the VEN would be 1093 and DEV would be 70B8
  3. Look up your device online at sites such as pcilookup.com The above VEN and DEV values give the following result:


To determine which versions of NI Software you have installed currently, you can look in the Software section of Measurement & Automation Explorer.
In some cases, you will need to update or install newer versions of existing software so determining what is already installed can be useful.


 

Additional Information

PCI stands for Peripheral Component Interconnect and is an industry standard bus for attaching peripheral devices to a computer. The PCI Simple Communications Controller is a generic label that Windows gives to installed PCI boards in Device Manager, when the drivers for the device are not installed.
 

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