USB 232 Does Not Light Up

Updated Dec 21, 2017

Reported In

Hardware

  • USB-232/4

Issue Details

When I plug the USB 232/4 into my computer, the light does not light up or turn on. In addition, when I click on NI-Serial Troubleshooting Wizard, I get an error that my NI-Serial files are missing. Is my device broken or do I have a driver issue?

Solution

Make sure that NI-Serial is installed correctly. Follow this document to uninstall and reinstall NI-Serial.

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