Why Can't I Activate My XLR8 Data Ahead Software?

Updated May 3, 2018

Reported In

Software

  • Data Ahead XLR8

Issue Details

I recently purchased a full copy of the XLR8 Data Ahead toolkit from the NI website. I received a package from NI with a product serial number, but I am unable to activate the software with that code. Can NI generate an activation code for me?

Solution

XLR8 Data Ahead is a 3rd-party LabVIEW toolkit that is sold through NI but developed by a 3rd-party developer. When you buy a 3rd-party toolkits from the NI website, you will be sent an email within 48 hours with an activation code for the software you purchased.

If you do not receive an email with an activation code, contact NI customer support.
 

Additional Information

For technical support, unrelated to activation, on the XLR8 Data Ahead, customers can contact the product's creator at:
Email: xlr8@dataahead.de  

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