Camera Fails to Open After Updating to NI-IMAQdx 15.5 or 16.0

Updated Jan 13, 2024

Reported In

Hardware

  • Camera

Driver

  • NI-IMAQdx 15.5
  • NI-IMAQdx 16.0

Issue Details

I am using Vision Acquisition Software (VAS) and I upgraded my NI-IMAQdx to version 15.5 or 16.0 and now my camera fails to open and I receive either one of: 
0xBFFF800B The session for your device could not be configured,
0xBFF69001 Internal error,
0xBFF6901D Unable to load camera’s XML file.

 

Solution

To resolve this issue you can either:

Additional Information

GenICam version 3.0.0 introduced a bug related to the parsing of extension tags that are used by some cameras.

If your camera's XML file contain's <extension> tags then your camera is affected by this issue. In order to identify whether or not your camera is affected by this issue, you can locate the camera's XML file here:  

<Users>\Public\Documents\National Instruments\NI-IMAQdx\Data\XML

Other Support Options

Ask the NI Community

Collaborate with other users in our discussion forums



Request Support from an Engineer

A valid service agreement may be required, and support options vary by country.