Scope Grayed Out in NI-SCOPE Soft Front Panel

Updated Jul 26, 2019

Reported In

Hardware

  • PXI Oscilloscope

Driver

  • NI-SCOPE

Issue Details

I am using a digitizer/oscilloscope with the NI-SCOPE Soft Front Panel, and when I try to select my device from the Select Device List drop down, my device is grayed out. What can I do to fix this?

Solution

A device may be grayed out for a variety of reasons. Complete these steps to help resolve this error:
  1. First, check and make sure your resources on the hardware are not being used by another program. Only one session can be open at a time, so you will have to stop any programs running in the background that may use the same hardware.
  2. Power cycle your system. Restart your chassis and computer, and make sure your chassis is powered on before your computer is restarted.
  3. Uninstall and reinstall the NI-SCOPE drivers. This will clear up any corruptions in the driver and with the Soft Front Panels.