Error 1069 When Trying to Start NI PSP Service

Updated May 5, 2022

Reported In


  • LabVIEW Datalogging and Supervisory Control Module

Issue Details

When I open the Services utility in Windows and try to start the NI PSP Service, I get the following error:

Error 1069: The service did not start due to logon failure.

How can I resolve this?


This error indicates that the account being used to allow the service to run is invalid. You can check with your IT department to get valid login information.

Use the below steps for a workaround to be able to run the service:
  1. Navigate to the Services window in Control Panel.
  2. Right-click the NI PSP Service Locator and select Properties.
  3. Select the Log On tab and choose to use the Local System Account. 


Additional Information

A service account is a user account that is created explicitly to provide a security context for services running on Windows Server operating systems. The security context determines the service's ability to access local and network resources. The Windows operating systems rely on services to run various features. These services can be configured through the applications, the Services snap-in, or Task Manager, or by using Windows PowerShell. For more information, please read Using the LocalSystem Account as a Service Logon Account.