If the NI PSP Service Locator is not running try to start it manually by right-clicking the service and then Start. If after trying to start the service you get errors such as Error 1069: The service did not start due to logon failure, it is possible that the account being used to allow the service to run is invalid. You should check with your IT department to get valid login information.
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A valid service agreement may be required, and support options vary by country.