Access NI Online Training Using Your Service Contract

Updated Jan 21, 2022

Issue Details

I have an active software subscription license or service agreement, such as the Standard Service Program (SSP) program or an Enterprise Agreement. How can I access NI on-demand training courses?


Users with an active software subscription license or service agreement can access online training relevant to their software applications. The service must be associated with your NI User Account to launch the courses.
  1. Register the serial number associated with your software subscription to your NI User Account. ​​​​
    • ​​​The time it takes to register a product can vary greatly. After entering your products' serial numbers online, it may take anywhere from one to five days before the product is correctly associated with your User Profile. Longer registration times often occur when the information (company name) in your UP differs from the install database. If, after five days, your product is still unregistered to your UP, email for help.
  2. Once your product is registered, log in on the page. 
    The registered service contract’s training course entitlements will appear in the section titled Access Training Provided With Your Software Subscription or Agreement.
  3. Click the Browse Training button to enter the online training environment where you can navigate to your training courses.
If you are having problems accessing the online training email or if you are part of an Enterprise Agreement.  

Additional Information

If you have changed companies and would like to continue accessing online training using your new company's service agreement, you will need to create a new NI User Account with that company's email address.