How Can I Change The Status, Connected - Safe Mode(No Software Installed)?

Updated Apr 24, 2023



  • IC-3121


  • LabVIEW Real-Time Module


  • Industrial Controller Device Drivers
  • NI-RIO

I bought IC-3121, Industrial Controller. Remote Systems in MAX detects my device after installing drivers. But I notice the status of system setting is Connected - Safe Mode(No Software installed). How can I change the status to Connected

You need to install the software to the device. (Please refer to below Additional Information if you do not know needed software list) There is software as a sub-item of IC-3121 in MAX.
  1. Please right click Software 
  2. Click Add/Remove Software.
  3. Choose the recommended software and progress the install.
  4. After installing the software, the status will be changed to Connected.
Additionally, if the LED of status would be blinking twice each time, it means there is no software installed. You can solve this error following above the sequence. Please refer to IC-3121 User Manual for more detail.

Additional Information

If you want to use CompactRIO, you need to install the following software: LabVIEW Real-Time Module, LabVIEW FPGA Module, and NI-RIO Driver. In addition to this, Industrial Controller Device Drivers must be installed for the Industrial Controller.