Solution
You need to follow 2 processes:
- Generate a dignostic file (.dlpf)
- Download the attach softaware DinkeyChange.
- Plug your dongle in a free USB port.
- Launch DinkeyChange. It will detect the dongles attached to your workstation
- Use the Tools menu, and select Generate Diagnostic.
- Save the diagnostic to a file and send this file to the NI NFC Technical Support.
You must have an update file provided by NI NFC Technical Support. The file extension is
.ducf
- Launch DinkeyChange
- By clicking on the menu File then Open Update Code File.
- Select the .ducf file and click Open
- Click on Make changes to dongle, After a few seconds, your dongle has been updated