Error 1074360253 "The USB Connection Speed Is Not Supported by the Camera"

Updated Jun 26, 2019

Reported In

Hardware

  • USB 3.0 Cable

Software

  • Vision Development Module

Driver

  • NI-IMAQdx

Issue Details

I am running a LabVIEW Vision Development Module VI that suddenly gets the following error:
Error -1074360253 occurred at an unidentified location

Possible reason(s):

The USB connection speed is not supported by the camera. Check whether the camera is plugged into a USB 2.0 port instead of a USB 3.0 port. If so, verify that the camera supports this use case.

Solution

This error could be due to:
  • A USB 3.0 camera is plugged into a USB 2.0 port. You can verify a USB 3.0 port by either a USB 3.0 marking or the port should have a blue component in it.
  • The USB cable is not fully inserted into the port.
  • The USB cable is either broken or incompatible. Try replacing the cable with a known working cable