Solution
Below are the troubleshooting steps that you can follow to find this issue:
- Ensure that you have all required compatible software installed that supports your hardware (check the Readme).
- Try connecting the card in different slots of the PXIe chassis.
- Place the PXI card into another PXIe chassis and check if you can detect the hardware from NI MAX.
- If the module is still not detected, reset the NI MAX database.
If after these steps the problem occurs double-check the software compatibilities. If everything is okay with the compatible software, consider that the hardware needs to be repaired depends the problem comes from the PXI chassis/Slot or from the inserted module.