I Replace My PXI Controller and Now I Cannot See My Raid Device

Updated May 28, 2019

Reported In

Hardware

  • HDD-8266
  • HDD-8261
  • HDD-8263
  • HDD-8264
  • HDD-8265
  • PXI Chassis
  • PXI Controller

Issue Details

I acquired a new PXI controller to replace the one in my system but now, I cannot see my RAID device. Why is it not recognized?

Solution

In order to properly recognize RAID modules there are certain drivers that need to be installed. Navigate to the NI Driver Downloads page and query for your specific RAID module or got to the links mentioned on this document: Drivers for NI RAID Array Products.
You can consult your device Getting Started Guide to get the complete installation instructions.