NI MAX Features Asking for Login

Updated Apr 9, 2019

Reported In

Hardware

  • cDAQ-9188

Software

  • Measurement & Automation Explorer (MAX)

Operating System

  • Windows

Issue Details

When I try to use NI MAX features (self-test, reset, etc.) or trying to save settings, it keeps asking for login, but does not accept the correct login information. Even after hard resetting, the default username and password combination is not accepted.

Solution

It can happen, that the Database File gets corrupted and causes the described behavior. The solution is resetting the NI MAX Database File.