‘Create New…’ button missing when adding a simulated device in NI MAX

Updated Oct 8, 2020

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Driver

  • NI-DAQmx
  • NI-SWITCH

Issue Details

I want to add a new simulated device in NI Measurement & Automation Explorer (MAX), but when I right click the Devices and Interfaces section in NI MAX nothing shows up. I also don't see the Create New button in NI MAX. How can I fix this?

Solution

When you right click on Devices and Interfaces and do not see the Create New button drop down, then your version of NI-DAQmx may be corrupted.

  • Make sure that the minimum required NI services are running. Please refer to the following article to know what services are needed: Minimum Windows Services Set Needed to Run NI MAX​​​​. If the NI Services are not set to start automatically, change them to Automatic (Delayed Start) in the Windows Services. 
  • Upgrade NI-DAQmx version to the next available version that maintains system compatibility. Make sure the "NI-DAQmx Runtime with Configuration Support option is checked during the NI-DAQmx installation, as shown below: 
  • If upgrading is not an option, it is possible to repair the current version.
 
Additional Troubleshooting Steps
Some devices such as switches may require additional drivers in order to simulate that device. Make sure the correct driver is installed for the intent simulated device. To see which drivers are currently installed, expand the Software section in the leftmost pane in NI MAX and look for the driver. If the correct driver version is installed and it is still not possible to simulate a device,
repair the driver.

It's also possible that the specific card cannot be simulated in NI MAX. If other cards can be simulated using the same driver, it's likely that it wasn't included in driver. Try to simulate and use another card with similar functionality to the intent card, or try
developing an IVI driver to simulate devices in LabVIEW or LabWIndows/CVI .

 
 

Additional Information

To learn more about NI-DAQmx Simulated Devices, read the following tutorial.
If the simulated device is a cDAQ or cRIO module, it is necessary to first simulate a chassis (e.g.: cDAQ-9174), and then it will be possible to add the module to its configuration.