When you right-click on Devices and Interfaces and do not see the Create New button drop-down, then your version of NI-DAQmx may be corrupted.
Make sure that the minimum required NI services are running. Please refer to the following article to know what services are needed: Minimum Windows Services Set Needed to Run NI MAX. If the NI Services are not set to start automatically, change them to Automatic (Delayed Start) in the Windows Services.
Upgrade the NI-DAQmx version to the next available version that maintains system compatibility. Make sure the "NI-DAQmx Runtime with Configuration Support option is checked during the NI-DAQmx installation, as shown below:
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A valid service agreement may be required, and support options vary by country.