Services check should always be part of the standard DAQ troubleshoot. Specially since Windows Update released its latest updates for Windows 10. This issue is related to Windows configuration and security settings, some of them can disable NI's and other third party services randomly.
This error usually occurs after Windows 10 completes an automatic update. NI MAX is not capable of finding your devices because there are two services associated with NI MAX that Windows has disabled.
- NI Configuration Manager
- NI Device Loader
Usually, Windows updates disables important services after an update and does not let the user to enable them by just restarting them. Check the related links section for more information on the NI Windows Services installed by NI Software.
If you still can't see your device in NI MAX, you need to upgrade your drivers from NI Package Manager. This issue is comes up because the version of a driver that you has installed, doesn't compatible with the version of your Windows OC.
If you want to know, which version of Windows is supported for your driver, find it in NI Software and Driver Downloads
webpage and check the readme file of it.