Error 0x80004005 After Attempting to Connect to a Device in NI MAX

Updated May 2, 2024

Reported In


  • Measurement & Automation Explorer (MAX)

Issue Details

  • When I try to install software on my CompactRIO, I get error 0x80004005
  • After I reserve triggers within NI MAX (Measurement and Automation Explorer), Windows Error 0x80004005 appears when I try to save the configuration settings.
  • After modifying the name of my CompactDAQ in NI MAX, I get Error 0x80004005.
  • I attempted to connect to my 3rd party vision device in NI MAX. The device appears in MAX but when I click on the device it returns Error 0x80004005.


Try the following troubleshooting steps to resolve the Windows error in NI MAX.
  1. Reset the NI MAX Database. Make sure to export the System Configuration settings in NI MAX before resetting the database.
  2. Update NI MAX by installing the latest NI-DAQmx driver compatible with your device and LabVIEW versions.
    1. If the latest version of NI-DAQmx is already installed, force reinstall NI-DAQmx to reinstall the NI MAX software.


If you are using a frame grabber or camera that is in SDI format, then you will not be able to connect to the device in NI MAX. This is because National Instruments does not have image acquisition products that support SDI.

Additional Information

Error may occur in conjunction with Error -229771. Solution still applies.