Network cDAQ not Reachable through NI Industrial Controller

Updated Jul 31, 2018

Reported In

Hardware

  • IC-3172
  • cDAQ-9189

Issue Details

I have an Industrial Controller connected to my local network, with a cDAQ connected to one of the Ethernet ports of the IC. However, when I try to add the cDAQ in NI Measurement & Automation Explorer (MAX), I am told that the device is not reachable. I cannot see any of the cDAQ modules, and I am unable to change network settings of the chassis.

Solution

The IC's primary Ethernet port is part of a separate Network Identification Controller (NIC) than the other 4 Ethernet ports. As such, they cannot belong on the same subnet. If the cDAQ is assigned a static IP on the same subnet as the primary Ethernet port, change the address to a new subnet.

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