Update a Disconnected License to Activate Latest Version of NI Software

Updated Jul 13, 2018

Reported In

Software

  • Volume License Manager

Issue Details

I have a user or a computer on my licensing server that uses a disconnected license and I would like to update it, so it can activate a newer version of the software on the machine.

Solution

In order to perform this, you need to:
  1. Reconnect the older disconnected license, so you will have that seat available again.
  2. Add the permissions to the user or computer.
  3. Generate a new disconnected license for the user or the computer.
Make sure that you can see the newer version of the software on the Volume License Manager, as the disconnected license will take the information from there. To reconnect the license follow the steps for Reconnecting Disconnected Users or Computers.

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