Unable to Find USB Interfaced Instrument in NI MAX

Updated Jul 11, 2018

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Driver

  • NI-VISA

Issue Details

I have an instrument or transducer that I am connecting to the computer through an USB port. However I am not able to find it in the Measurement and Automation Explorer (MAX) since I can not see the COM ports on NI MAX.. 

Solution

This behavior can be caused by not having NI-VISA installed which is the driver for serial communication with third party hardware. Installing NI VISA should solve this. 

Additional Information

After installing NI VISA you should be able to see the COM ports on MI MAX, as shown in the image below:

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