License Manager Does Not Show LabVIEW SP1 Real-Time Module License

Updated Dec 19, 2018

Reported In

Software

  • LabVIEW 2017 Real-Time Module
  • LabVIEW 2017 SP1 Full
  • NI License Manager
  • LabVIEW FPGA Module

Issue Details

I installed LabVIEW SP1 and several LabVIEW Modules. However, in the license manager, the modules are showing up under under the same version-year of LabVIEW but the non-SP1 version.

Solution

When installing modules to a service pack version of LabVIEW the modules may show up as being installed for the non-service pack version of LabVIEW; for example, if you install the Real-Time Module for LabVIEW 2017 SP1, it will likely show up under LabVIEW 2017. This is due to versioning of the modules and should not inhibit your ability to activate the module or use it in the SP1 version of LabVIEW. 

If you do not see the Real-Time Module under LabVIEW or LabVIEW SP1, ensure you have installed the module. 

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