Third Party Serial Device Does Not Show In NI Measurement and Automation Explorer

Updated Jun 22, 2018

Reported In

Driver

  • NI-VISA

Operating System

  • Windows

Other

Keithley 2100 Multimeter

Issue Details

I have connected a Keithley 2100 Multimeter to my computer through the USB port. The device uses a USB-B connection. It does not show up in NI MAX (Measurement & Automation Explorer), and in my Windows Device Manager there is a yellow exclamation mark claiming that no driver is found. How do I connect to my instrument?

Solution

First, make sure you have NI-VISA installed. You can do this through the software tab in NI MAX. If NI-VISA is not installed, you can download it from our website. If NI-VISA is installed and the device is still not recognized, force reinstall NI-VISA.

WAS THIS ARTICLE HELPFUL?

Not Helpful