Unresolved Dependencies Error When Installing Software to Industrial Controller

Updated Jul 7, 2026

Reported In

Hardware

  • Industrial Controller

Software

  • Measurement & Automation Explorer (MAX)

Driver

  • Industrial Controller Device Drivers

Issue Details

When I try to install software (like DAQmx, XNET, etc.) to my Industrial Controller, I receive an error stating "Cannot continue because of the following unresolved dependencies:" but there are no dependencies listed.
 

 
Or I receive an error starting "Cannot continue because of the following dependencies" and there is a list of multiple dependencies.

 

Solution

Update the firmware of your device to the latest available version (6.0.0f1 or later) which is installed with Industrial Controller Device Drivers. Follow the steps below to update the firmware in your Industrial Controller:

  1. Launch NI Measurement and Automation Explorer (MAX).
  2. Under Remote Systems, select your Industrial Controller.
  3. In the right panel, select the System Settings tab, and click the Update Firmware button.
  4. By default, you should be directed to the file path containing the Industrial Controller firmware. Choose the latest available version.


 

Other Support Options

Ask the NI Community

Collaborate with other users in our discussion forums



Request Support from an Engineer

A valid service agreement or active software subscription may be required, and support options vary by country.