FlexLM Error: User/host Not on the INCLUDE list for Feature

Updated Jun 13, 2018

Reported In


  • Flex Software

Issue Details

I am distributing National Instruments software licenses using FlexLM. When a user tries to check out a new license of software, they receive this message:

User/host not on the INCLUDE list for feature.


Open the options file and add the user's user name to the INCLUDE list.

Additional Information

In order for a user to access a license software seat, they must be present in the INCLUDE list within the FlexLM license file.