Error: No VISA Resources Found Under Devices and Interfaces in NI MAX

Updated Jul 31, 2023

Reported In

Driver

  • NI-VISA

Issue Details

  • I am getting an error that states No VISA resources found under My System In Measurement & Automation Explorer (MAX). Due to this I am unable to access my VISA devices even though they show up under My System in MAX. What can I do to resolve this issue? 
 

Figure 1. No VISA resources found Error.
 
  • I am not able to detect my third party VISA Instrument in NI MAX. However, I see the Error: No VISA resources found under Devices and Interfaces as shown below. This Error still persists when the instrument is not connected to my system.
 

Solution

You can follow the below troubleshooting steps to resolve this issue - 
  • If you are using Keysight devices follow the indications provided in Use Keysight (HP Agilent) GPIB Devices with NI Software to control them using NI-VISA and NI Measurement & Automation Explorer (NI MAX).
  • If you have install Keysight Basic Firmware Update Utility and update the firmware recently, it might caused the issue. So, downgrade the firmware and uninstall the utility will help to resolve the issue.
  • This issue could be caused by a corrupted NI-VISA installation. You will need to uninstall  and re-install NI-VISA. If possible, install the latest version of NI-VISA. 
  • Try connecting your instrument to any other system and see whether you are able to detect it properly in NI-MAX. If this issue is occurring on only one particular system, an un-installation and re-installation of the complete NI Software stack is known to solve this Issue.
If the above steps do not solve the issue please contact NI Support.