NI Instrument Driver Finder Does Not Work After Installing LabVIEW 2017 SP1

Updated Nov 17, 2023

Reported In


  • LabVIEW 2017 SP1 Base
  • LabVIEW 2017 SP1 Full
  • LabVIEW 2017 SP1 Home Bundle
  • LabVIEW 2017 SP1 Professional

Issue Details

I installed LabVIEW 2017 SP1, but going to "Help->Find Instrument Drivers" results in a dialog box that begins with the phrase "NI Instrument Driver Finder has encountered problems connecting to the Instrument Driver Network."


LabVIEW 2017 SP1 shipped with the incorrect version of the following DLLs:
<LabVIEW 2017>\vi.lib\Platform\idfinder\niwsid2_proxy.dll
<LabVIEW 2017>\vi.lib\Platform\idfinder\niwsmgr2_proxy.dll
To resolve the issue, replace those DLLs with the versions attached to this KB. Note that you will need the version that corresponds to your bitness of LabVIEW.

Additional Information

The issue with ID 687250 was solved in the LabVIEW 2017 SP1 f3 Patch.