Solution
As of January, 2017, NI has moved to a digital delivery mechanism for installation media. All customers with a current
Standard Service Program (SSP) contract for software benefits are encouraged to download the software that they need, including device drivers, from
www.ni.com/downloads.
If you prefer to receive physical installation media for your software and have a current SSP contract, you can request it at no cost.
- If you have a single seat license, you can contact orders@ni.com to order the media.
- If you are the software admin of a Volume License Agreement, you can contact agreements@ni.com.
- If you are the software admin of an Enterprise Agreement, you can contact ea.support@ni.com.
Note: Be prepared to provide the part number or serial number for your software package.