Recover PXI Controller

Updated Aug 29, 2018

Reported In

Hardware

  • PXI-8186
  • PXI Controller

Operating System

  • Windows

Issue Details

If I have a PXI controller, to which I don't have the log in credentials (Username, Password), I don't have the recovery image and I don't have the Windows serial number, is there any solution to recover the device to the original state, with the original licensed Windows? 

Solution

In this case the PXI controller can be recovered by sending it back to National Instruments, if the device is still supported. The windows license, how ever can not be retrieved by NI. Once it's lost you have to acquire a new one.

The PXI-8186 is an obsolete product, which means that NI doesn't have the tools anymore to recover and test the device. 

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