I Only See My DAQ Chassis Device in Max but Not the Module.

Updated Jun 5, 2018

Reported In


  • USB-9162
  • NI-9375
  • CompactDAQ Chassis

Issue Details

I am working with a DAQ device and in MAX under the devices and interface tap, I only see the chassis, but not the module.
For example the NI-USB- 9162 is present in MAX but my NI-9375 module is not.


Try checking the compatibility between the chassis and the module in the following article  C Series Module Compatibility Chart if the device does not support the module we are not going to be able to either see the module in MAX or configure it.


Additional Information

You can also try the troubleshooting steps describe in the following article Can't Find DAQ Device or Module in LabVIEW And/Or Measurement & Automation Explorer (MAX).


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